Privacy Policy | Jamal Stukadoors

Data controller

Who is responsible for your data?

Jamal Stukadoors is responsible for the processing of personal data described in this Privacy Policy.

For questions, requests or complaints about privacy, contact us at:

Data collection

Which personal data do we process?

When you request a quotation, upload photos, contact us or consent to website analytics, we may process the following data:

Name
Phone number
Email address
City or location
Requested service
Project description and message
Photos you voluntarily upload
Cookie preference, analytics and technical security data

Take care when uploading photos

Please do not upload identity documents, payment details, medical information or other sensitive personal data.

Purposes and legal bases

Why do we use your data?

We process personal data only for specific and necessary business purposes:

Receive, assess and manage quotation requests
Contact you about your request or project
Discuss your requirements and prepare a quotation
Perform agreements and provide requested services
Operate, secure and troubleshoot the website and forms
Meet administrative, tax and other legal obligations

Depending on the situation, processing is based on steps taken at your request, performance of a contract, a legal obligation, a legitimate interest or your consent.

Google Analytics 4 is activated only after you consent through the cookie banner. You can withdraw that consent by removing your stored cookie preference or cookies in your browser.

Service providers

With whom may we share data?

We do not sell personal data. We share data only when needed to operate the website, respond to requests, provide services or comply with the law.

Hosting and website technology

Hosting and technical providers that keep the website available, secure and operational.

Email and communication

Providers used to deliver and process messages, quotation requests and related communication.

Administration and analytics

Administrative or financial providers where needed, and Google Analytics 4 after consent to measure general website usage.

Legal obligations

Public authorities, advisers or other parties when disclosure is required by law or necessary to establish or defend legal claims.

Service providers may process personal data only for the agreed purpose and under applicable data-protection requirements.

Retention periods

How long do we keep your data?

We do not keep personal data longer than necessary for the purpose for which it was collected, unless a longer period is required by law.

DataRetention periodExplanation

Data

Requests that do not become projects

Retention period

Up to 12 months

Explanation

Measured from the last meaningful contact, unless a longer period is reasonably needed.

Data

Photos attached to a request

Retention period

As long as necessary

Explanation

For assessing and handling the request; removed when no longer needed, subject to legal obligations.

Data

Customer and project information

Retention period

During the project and afterwards as needed

Explanation

For service, warranty, dispute handling and legitimate business administration.

Data

Financial records and analytics data

Retention period

Applicable legal or configured period

Explanation

Invoices follow statutory retention rules; Google Analytics data follows the configured analytics retention setting.

Security

How do we protect your personal data?

We use appropriate technical and organisational measures to reduce the risk of loss, misuse, unauthorised access, alteration or disclosure. Access is limited to persons and providers who need it for their work.

No online service can guarantee absolute security. If a personal-data incident occurs, we assess and handle it in accordance with applicable law.

Privacy rights

Which rights do you have?

Access

Ask which personal data we process about you.

Correction

Have inaccurate or incomplete personal data corrected.

Deletion

Ask us to delete data where no valid reason requires continued processing.

Restriction

Ask us to temporarily limit certain processing.

Objection

Object to processing based on a legitimate interest.

Data portability

Receive eligible data in a structured, commonly used format.

Withdraw consent

Withdraw previously given consent without affecting earlier lawful processing.

Send your request to jamalklusbedrijf@gmail.com. To prevent misuse, we may ask for information needed to verify your identity. We will respond within the period required by applicable law.

Questions and complaints

Contact about privacy

Please contact us first if you have a question or complaint about how we handle personal data.

You also have the right to submit a complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Submit a complaint

This opens the official website of the Dutch Data Protection Authority.

Frequently asked questions

Quick answers about privacy and analytics

Do you sell my personal data?

No. We do not sell or rent personal data.

Do I have to upload project photos?

No. Uploading photos is optional, although relevant photos may help us assess your request.

Will my uploaded photos be published?

Not without a separate agreement or valid permission. Photos submitted with a request are used to assess and handle that request.

Can I reject analytics or request deletion?

Yes. You can reject analytics in the cookie banner and request deletion of personal data unless a legal obligation or another valid basis requires retention.

Changes

Updates to this Privacy Policy

We may update this policy when our website, services, service providers or legal obligations change. The date at the top shows the most recent revision.